It’s what you’re supposed to do once your house is bought and you’re sitting back watching the rent roll in. But it’s a feeling that too often only lasts as long as it takes to realise your property manager requires more management than finding the damned house in the first place!
There’s absolutely no reason you need to accept this. When good service is a must in almost every industry you shouldn’t allow a disinterested property manager to treat your most valuable asset as something to groom for sales commission, and your tenants as nothing more than a nuisance to be dealt with as little as possible.
The wrong tenants are a property owner’s worst nightmare – if the missed rent doesn’t sting you, the unnecessary maintenance will.
Keeping your tenants happy by welcoming them and reminding them we actually care about their stay is good for everyone: them, you and us too.
DEAL WITH DETAIL
With property management the devil is in the detail. We know how important it is to hit the small things on the head before they’ve had a chance to grow.
We’ll share our investment knowledge with you, because at the end of the day we’re here to help you be successful - not the other way around.
THE JUMP PROCESS
THE JUMP INNER CIRCLE
You’re welcome to access an exciting range of forums where you'll have the chance to meet and mingle with like-minded investors and benefit from the knowledge of a fantastic line up of speakers happy to share their market insights.
JUMP TENANT PACK
Your new tenant will receive a convenient welcome pack that includes a personal login to remittance advice and payment reports as well as on-boarding information about the facilities in their new home.
JUMP PROPERTY CONNECT
You’ll receive your own secure online web portal where you can access all the important day to day information about your property, such as inspection reports, rental statements and end of financial year statements.
Make all the smart choices regarding the market rent, property value, vacancy rates, and tenancy profiles, plus you’ll get a handy break down of area demographics. It’s all the information you need to stay ahead of the game.
JUMP TENANT SELECTION
We perform a thorough and detailed inspection process. It includes at least one face-to-face interview, after which tenants undergo the most comprehensive screening and reference checking process in Adelaide.
JUMP PROPERTY REFRESH
Where a market review indicates that your property would respond well to an upgrade or cosmetic make over – we at Jump Property are able to organise tradies to review your property and provide quotes to guide your decision making on upgrading your property in order to attract higher rental returns.
OUR GUARANTEES THAT YOU SHOULD JUMP ON
GROWN UP GUARANTEE
We guarantee that the experienced Property Manager you meet is the Property Manager you deal with for all issues.
RAPID RESPONSE GUARANTEE
We guarantee every single tenant enquiry is actioned within 24 hours – or else we’ll apologise by giving you one month’s free property management.
FACE TO FACE GUARANTEE
We guarantee a face to face interview before anything is signed to check that what you see on paper is what you get.
24HR READVERTISING GUARANTEE
We guarantee that we’ll advertise your property within 24 hours of a tenant giving notification of leaving.
6 MANAGEMENT NIGHTMARES WE'VE PUT TO BED
If you’re sick of any of these same old mistakes being made at your expense, make the switch to the new team shaking up the way Adelaide property investors do business.
They shirk their responsibilities
We’re here to get stuff done and make the right decisions on your behalf. So, when we say we’ll do something, we do it - guaranteed.
They don’t really care who ends up living in my property
We understand that happy tenants equal happy investors so we do everything in our power to keep your tenants happy, from on-boarding right through to ongoing tenant reward programs.
They give inconsistent service
Because we give you one dedicated resource to deal with, and back this up with rigid processes, you can be sure that the level of attention you expect will be met every single time.
They’re not interested in getting the real market value for my property
We’re transparent about the rental value of your property – and then strive to beat it.
They’re incapable of making maintenance decisions
We agree up front exactly how much you’d like to be involved in your property, so we're not going to be calling to bother you with stuff we can just do ourselves.
They’re so damn vague
Clarity of communication to us is more than just emailing you quarterly property inspections; it’s about providing clarity for your whole investment and how it’s tracking, online whenever you need it.